COVID-19 UPDATE: We are OPEN. We have implemented a number of changes to protect both our customers and colleagues. We now offer contactless delivery, and all are thoroughly sanitised before handover.

TECHNICAL SUPPORT

Our Technical Support staff aid, maintain and strengthen your product or platform to improve the end customer experience that is crucial for your business. As an experienced Technical Support partner, we will work with you to create well-defined process techniques that support your business objectives.

Technical support and its infrastructure

Technical support is a service in a company which guards and maintain their computer software and hardware. While the technical support infrastructure is physical or computer-generated reserve in a data center that processes and analyzes data. It can be disseminated across many data centers that can be organized by the company itself or by third party providers.

Components:

  • Facilities
  • Network Storage
  • Servers
  • Management tools and services
  • Applications

Why choose us?

Our Technical Support staff aid, maintain and strengthen your product or platform to improve the end customer experience that is crucial for your business. As an experienced Technical Support partner, we will work with you to create well-defined process techniques that support your business objectives. Our authoritarian quality monitoring process and effective optimization models assure predictable service levels and expense advantage.

Services we provide

  • Hardware and software support
  • Technical guide for any integrations needing IT
  • On-site service through regularly scheduled visits or as per your choice
  • Recreational excerpts for all hardware and software
  • Management of G-Suite or Office 365 domains
  • Standard support for LGFL services
  • Suggestion and recommendations on ICT planning and budgeting
  • Monthly service desk report